CrownFocus Product Installation Disclaimer

By purchasing and installing a CrownFocus Integration Kit, the purchaser acknowledges and agrees to the following terms and conditions relating to installation, liability, product damage, and eligibility for warranty, repair, refund, or compensation:

✅ Summary of Key Points

• 1. Australian Customers: If you do not use a CrownFocus authorised installer and cannot provide full video or photo proof of correct installation, CrownFocus will not be liable for any resulting damage.
• 2. International Customers: All self-installation is at your own risk. Support is only available with full installation proof.
• 3. Installation-Related Product Damage: Repair or replacement may be offered upon inspection. Fees may apply.
• 4. Manufacturer Faults: Free repair/replacement within 12 months for confirmed product faults.
• 5. Remote Assistance: Please contact us before installation for guidance.
• 6. Terms Validity: This disclaimer applies regardless of warranty status.
• 7. Plug-and-Play ≠ Simple: Professional installation is still strongly recommended.

1. Customers Located in Australia

If you choose not to use a CrownFocus authorised installer, and cannot provide full video or photographic proof of correct installation, CrownFocus bears no responsibility for any resulting issues. Verbal or written claims without evidence will not be accepted.

2. Customers Outside of Australia

We do not have authorised installers overseas. All installation is at your own risk. Complete visual proof is required for support eligibility.

3. Product Damage Due to Installation

We may offer repair or replacement depending on assessment. Fees may apply. This applies whether the product is under warranty or not.

4. Warranty on Product Faults

Confirmed product faults not related to installation are covered by our 12-month warranty. Proof of purchase and evidence are required.

5. Remote Technical Assistance

We are happy to assist with technical advice before installation. Please contact our team for help.

6. Terms Validity

This disclaimer remains in effect permanently, including after the product warranty has expired. Installation indicates acceptance of these terms.

7. Installation Complexity and Professional Assistance

Although our kits are designed as plug-and-play, they may require handling vehicle electronics. We recommend professional installation. CrownFocus is not liable for issues caused by improper installation.